Symetrics is an information technology company specialising in delivering business solutions via the internet. We’re based in South-West England, but work with clients across the country.
With over 20 years’ experience in the IT industry and in managing and advising small businesses, we are firm believers in the virtue of keeping things simple. We are committed to the highest standards of customer service. We recognise that our success depends on meeting and exceeding our customers’ expectations, and we can only do this by providing solutions which work and are cost-effectiveGet in touch
If for example your company uses Sage Accounts and you would like your sales people in one office, your finance department in another, and yourself from home to all use the program and have access to the same information at the same time, then “Office Connect” is for you.
If you or your staff are always on the move yet need to constantly stay in touch, if you always need upto date information or emails from wherever you are, then take a look at our Remote Access services.
Symetrics is an information technology company specialising in delivering business solutions via
the internet. We’re based in South-West England, but work with clients across the country.
Using Symetrics ‘Office Connect’ you can access your company’s existing applications and data from anywhere, at any time, on any PC with internet access.
The applications run on powerful servers housed in secure data centres. Users are simply connected to the servers over an internet connection, from any PC, and can use the applications just as if they were running on the PC in front of them. This technology is tried and trusted in large organisations. Symetrics simply uses the knowhow to bring the benefits to smaller businesses.Frequently asked questions
Today we don’t just do business in the office – we have to be able to work from anywhere. When travelling, with clients, or at home, we need access to our emails, calendar and other important company information. And not just yesterday’s information, but live and up to the minute. Don’t lose business because you cannot respond quickly enough. Let Symetrics connect you. That vital email can arrive simultaneously on your office PC, your mobile phone, your laptop and your home PC. And you can reply using any of them.
Perhaps your secretary makes an appointment for you in the office, and immediately, wherever you are, the calendar on your phone or laptop is updated. Do you have certain Word or Excel files which you want everybody in your business to have access to, from wherever they are? Do you want to be able to update those files from anywhere, and have them instantly available to everybody else, wherever they are?Frequently asked questions
If so, we have the answer. Consider us your IT department. We have all the skills and resources larger companies enjoy but can offer them to you at a fraction of the cost. Our IT managers are experienced IT professionals, with one vital ingredient added – they all have sound, practical business experience, gained through working with other small and medium businesses, running their own businesses and working in the corporate environment.
Our skills are in identifying how IT can best benefit a business, and then delivering this for the customer. We can make the promise of user-friendly, efficient and reliable systems a reality, as we have done for Outdoor Adventure Ltd.Frequently asked questions
If you are a specialist supplier of Windows-based software enjoy the benefits of partnering with Symetrics and offering your software in a hosted environment.
Then discover how the power of the internet can enhance the way you talk to your staff and your customers. To find out more about the possibilities of VoIP please contact us.
The future of telephony
Our office phone systems have not changed much for decades. But now they are taking a leap forward with VoIP technology. Within a few years just about all calls will be made using VoIP. So what is VoIP? The clue is in the name – Voice over Internet Protocol. Basically, VoIP involves making phone calls over the internet rather than over traditional phone lines.
Because you can make many simultaneous phone calls over one internet connection you need fewer traditional phone lines with consequently lower line rental costs. You can even do away with ordinary phone lines all together, although you do need a broadband connection. Not only that, but call charges are lower – 1p a minute to any land line in the UK, USA and Western Europe.
A better way of working
Everybody in your business can be connected by one phone system, whether they are in the same office or on the other side of the world. Someone could simply dial your extension and find you wherever you are: at the next desk, at home, in Timbuktu . . . . There are so many possibilities with VoIP: have your voicemail messages automatically emailed to you wherever you are, use a London phone number for your business based in the South West, see if the person you want to speak to is on the phone before you make the call . . . .
Here are some of the most frequently-asked questions about 'Office Connect' but to find out
how we can make IT work for you, please contact us.
We take the software applications currently running on your computers and install them on servers in a data centre. Your local PC then simply acts as the screen and keyboard for these servers, connected by the internet. You use the applications just as you always have done, but now they are running on the servers. And because we can connect many PC's to the servers, everybody in your organisation can be using the same programs, the same data, at the same time, from wherever they are. This is technically know as Application Service Provision, or Application Hosting.
The fees are based simply on the number of people using the system in any particular month, with payment being taken by direct debit three weeks after the month end. You only pay for what you use.
Not for the standard service. We will make modest charges for some services such as restoring your data from backup should this be necessary because of an error on your part. Support for the application hosting is included in the fee. Specific application support, for example for Sage Accounts, should be arranged with the application supplier.
Very. Connections are encrypted to 128 bits; the servers are protected by firewalls; the data centre is physically secure; all access to your data is limited to your company and is password-protected for the users you specify. Our systems are less vulnerable to virus attack than office networks. In addition, your data is backed up daily to a different physical location to aid disaster recovery.
Although we back up all data daily, it is good business practice to make your own backups at appropriate times, for instance before and after payroll runs.
As the hosting is done in specialist data centres with sophisticated failsafe systems, uptime is significantly higher than for a typical office network, and broadband connections are extremely reliable.
All your data is backed up nightly to an independent global on-line backup company. You have unrestricted access to this data 24/7. If you need to go back to working totally on your own computers, for whatever reason, then you can simply download your data, restore it to you local computers, and continue working.
You simply stop using them. There is no financial penalty, you just pay for the use you have had. We provide all our clients with an exit strategy so that, if they decide to leave us, they can continue working with their applications and data with the minimum of disruption.
As all the application processing is done on servers, the hardware required to access the applications can be very modest. Any PC capable of running Windows 95 or later should be fine. A web browser is required for the initial set up of the PC for accessing hosted applications, and the PC must have access to the internet. All printing is done locally using your normal office or home printer.
Even though broadband connections are extremely reliable, there can still be occasional outages. Our application hosting technology also works over traditional dial-up internet connections, although this can mean a slowdown in speed. For business-critical tasks it would be prudent to have dial-up internet access available on at least one PC in your office.
We have developed a simple and easy setup to deliver WiFi internet access for your customers.
The unit we send you just plugs into your existing router – That’s It! We do the rest, giving your customers
a unique marketing splash page and you the ability to grow your eMarketing strategy.
Visit datasky to find out more information about the 3G and Wifi we provide.
Get in touch today by filling out our enquiry form